Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to share your experience with a sweepstakes casino? We're here for all of it. Reach the team at [email protected] and we'll get back to you within 48 hours.
How to Reach Us
Email is the best way to contact us directly:
- General enquiries: [email protected]
- Review feedback and corrections: same address — mark your subject line with the platform name so we can route it quickly.
- Partnership or editorial queries: include a brief description of what you're proposing so we can direct it to the right person.
We aim to reply to every message within two business days. During high-volume periods it may take a little longer, but no message goes unanswered.
What We Can Help With
Our editorial team reviews and researches sweepstakes casino platforms available to US players. The kinds of messages we receive most often — and are best placed to help with — include:
- Questions about how the sweepstakes model works, including Gold Coins, Sweepstakes Coins and the free entry option
- Clarifications on state availability or eligibility information featured in our reviews
- Corrections to outdated offer details, welcome bonuses or platform information
- Reader experiences — positive or negative — with platforms we cover
- Suggestions for platforms you'd like to see reviewed
- Questions about our editorial process or how we assess and rank platforms
What We Cannot Help With
We are an independent comparison and review site, not a customer support channel for any of the platforms listed here. We are not able to:
- Resolve account disputes, missing coins or redemption issues directly with a platform on your behalf
- Access your account or transaction history at any sweepstakes casino
- Provide legal or financial advice on tax obligations, state law or prize redemption
If you have a support issue with a specific platform, the fastest resolution will come from contacting that platform's own customer service team. For questions about responsible play resources, our responsible gambling page has information on support services available to US players.
Corrections and Editorial Feedback
Accuracy matters to us. Sweepstakes casino offers, eligible states and platform terms change frequently, and we rely in part on readers flagging when something no longer looks right. If you believe any information on this site is out of date or incorrect, please email us with:
- The page or platform in question
- The specific detail you believe needs updating
- A source or reference if you have one — this helps us verify and correct quickly
We review all correction requests and update pages as promptly as our editorial process allows. Our fact-check date is displayed on each page so you can see when it was last reviewed.
A Note on Our Editorial Independence
This site may earn commission when readers follow links to sweepstakes casino platforms. That commercial relationship does not influence which platforms we cover, how we rank them, or what we write about them. Our rankings are based on researched assessments of each platform's offer, game range, transparency and user experience. If you have questions about how we work, our about us page sets it out in full, and our terms and conditions cover the commercial basis of the site.
We Value Your Feedback
Reader input genuinely shapes this site. If you've used a sweepstakes casino platform we've reviewed — whether your experience was great, disappointing or somewhere in between — we want to hear about it. Real-world accounts of how platforms handle redemptions, customer support, coin credits and daily rewards help us keep our assessments honest and current. We read every message, even when the volume means a reply takes a little longer than usual.
Write to us at [email protected].